Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit enquiry forms
• Email addresses for correspondence purposes
• Property details and information about your restoration requirements
• Communication records related to your enquiries and projects

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Communicate with you about your restoration project
• Improve our website and service offerings
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for performing services you have requested
• Legitimate Interests: For business operations and service improvement

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to improve your browsing experience. Please see our Cookies Policy for detailed information.

Third-Party Services

We do not share your personal information with third parties except as necessary to provide our services or as required by law.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected]